Founded in 2006, Field Dimension Indonesia (or FDI) is a data-gathering agency for research firms and brands alike Its 17 full-time employees are assisted by 27 contract workers, 38 daily workers and up to 900 freelancers, as the task at hand dictates. Together, they pull off an astonishing 165 projects during an average year for well-known brands,and research firms like IPSOS, Millward Brown, TNS
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Hundreds of market research companies use SurveyToGo for tablet surveys
“SurveyToGo has become an integral
part of our service offering. We haven’t
found a better solution yet”
Project Highlights:
510
Devices installed with SurveyToGo
75%
Shorter deployment than planned
50%
Improvement on Data Quality
The Company
The Challenge
FDI had been using offline survey software for designing questionnaires and collecting data when they decided to switch to an online software solution. Rani Hanifah, Data Processing Manager at FDI, first heard of SurveyToGo from a client: “We were looking at other solutions, but found SurveyToGo to be more affordable and user-friendly. The software just “.seemed easier to understand and came with a great tutorial
The Solution
After considering several solutions, FDI decided on ,SurveyToGo. “We looked at other solutions but found that “,for our needs, SurveyToGo’s cost-effectiveness was superior explains Hanifah. “We love the fact that SurveyToGo allows us to design our surveys, run them on tablets and smartphones, and “.then instantaneously sync our data back to the office“
Implementation
Easily, with a click of a button, specify that a question answers should be rotated. The same goes for a group of questions or an entire chapter. The rotations are based on a randomization-algorithm. However, you can choose to take control and specify your own rotation sequence as necessary. More complex logic actions like skipping, branching, filtering and looping can be added as well.
Results
SurveyToGo’s impact on FDI’s business cannot be overstated We now conduct surveys faster, use less paper, eliminated data” punching altogether, perform faster data processing, and are far more cost-efficient than before,” reflects Hanifah. When :crunching the numbers, the results are even more striking project duration is down, on average, by a full week saved on data processing no longer necessary; data quality is up 50% thanks to SurveyToGo’s data quality features; interviews last 15-20% shorter than before; and nationwide projects demonstrate serious time savings now that waiting fo remote surveyors.
Advice
Effectively continue to collect data even when the network is disconnected. Everything continues to function as usual and data will automatically be uploaded once you have network again. Effectively continue to collect data even when the network is disconnected. Everything continues to function as usual and data will automatically be uploaded once you have network again.