Recently, due to COVID-19 situation, the need to shift ‘Face-To-Face’ operations to ‘Over The Phone’ is rising. One of the challenges bound with this shift is the complex setup of a CATI system, dialer and network, especially if the project involves data collection in multiple countries with different networks.
Using Dooblo and Dialfire to conduct over the phone surveys will allow you to easily shift your CAPI to CATI while maintaining a single dataset and quotas control. Altern
tively, you can collect data in multi-mode.
Dialfire is a simple cloud dialing system (VOIP) –
- Single solution for all countries.
- No installations are required, therefore it is very simple for interviewers to get started.
- Quick and simple project setup which means the operation can be up and running within a few days.
Create a Dialfire account –
https://www.dialfire.com/special/dooblo [Open in Chrome or Firefox]
Learn More –
Go to Dialfire documentation to learn about advanced options and settings. Learn about monitoring the calls statistics and interviewers productivity once the project is at fieldwork and exporting the calls data.
