With SurveyToGo, all the software is absolutely free with no hidden costs. You pay only for completed production interviews, attachment storage space (optional) or using our visualization integrations (optional). Simply choose from the pre-paid interview packages above and you can get started in 60 seconds. You can design as many surveys as you need with as many questions as you need. You can also deploy the survey to as many devices as you need and define as many users as you need.

No. You can register & start using SurveyToGo for free. You will even receive 50 interviews preloaded for free. Go ahead and test it. We know you’ll love it.

As long as your survey is in “Test-Mode” you can generate as many test interviews as you like without them being deducted from your account. As soon as you switch to “Production Mode,” every interview you generate will be deducted from your account balance.
Please note that you can only accumulate up to 10 test-interviews per survey, after which the new test-interviews overwrite the old ones.

No. SurveyToGo works in a hosted-service mode. In other words, you won’t have to pay for, nor install, complicated servers as we take care of all that on our secured hosted environment. You only pay for interview credits and attachment storage. SurveyToGo is available in both a hosted model and on-premise model. For more details on the on-premise model, please contact our sales team.

No. SurveyToGo is a pay-as-you-go service. There are no long-term contracts or commitments on your part. You simply pay whenever you need to generate more interviews.

No. The prices you see above are all-inclusive. For example, the Grande package is $1,340 for 6,000 interviews. That means you pay $1,340 total no matter how many users, surveys or devices you have.

Currently we accept Visa, MasterCard, and American Express. We do not accept PayPal. We also allow wire transfer payments with direct invoices for orders over $200 USD – Please click here for more details.

Our state-of-the-art computer servers are protected by biometric locks and 24-hour surveillance; our product software and infrastructure is updated regularly with the latest security patches; and our network is protected by an enterprise-class firewall that’s guaranteed to keep your data safe.

Of course. Here are our Terms of Service and here is our Privacy Policy.

We are working towards making the data collection process as seamless as possible. The integration allow to save time and cost of frequent manual data exporting and importing into one of the visualization tools. When you purchase the Up to 144k package for example, your organization can access up to 144k interviews per year through any of the data integrations.

No. Any user with the permissions to access the survey in your organization can connect the data to any of the integrated visualization tools.

No. Once a certain result was accessed, it will be counted once and every other user accessing it will not deduct another credit from the balance.

No. Only production results that you import via the integration will be counted.

Basic is best for online  visualization of the data collection progress that can also be shared with customers and colleagues .

Professional plan is helping operations leaders in the process of optimizing fieldwork in order to drive speed and quality while reducing costs.

Here are the key differences:

1. Have an active STG account.
2. Purchase Dooblo Insights access, or use the 3 complimentary users (valid until January 1^st, 2024).
3. Set Dooblo Insights access permissions according to this guide.
4. Login to Dooblo Insights and start increase your fieldwork productivity

Click on ‘Purchase’ for your desired package above, and choose the number of users in the following screen (on the upper right side).

Yes, please contact us at sales@dooblo.com.

Yes, your credit card will be automatically billed each month for the Dooblo Insights users. In case you wish to stop the auto-charge of your card and cancel the subscription, please either open a support ticket or read this guide on how to manage the subscription from the shopper portal.

Yes, but with a wire transfer payment has to be made for either 6 or 12 months in advance. Month-to-month billing is only available using credit cards.